HME Mobility & Accessibility Logo HME Mobility & Accessibility

Installation Technician

Victoria, British ColumbiaFull-time
About the Job
HME Mobility & Accessibility (www.hmebc.com) is a leading industry supplier of institutional and home care medical equipment alongside assistive devices such as wheelchairs, power chairs, and other mobility aids.  We are currently seeking an Installation Technician to join our growing team at our Victoria location. HME Mobility & Accessibility is a fast-growing company, with over 100 full-time staff in offices located in Richmond, South Surrey, Victoria, and a new facility located in Nanaimo opening in the fall of 2021.

This role supports HME’s sales and services through the installation and servicing of our various medical equipment. The technician will spend the majority of their time working out of our warehouse assembling equipment for clients. This role is responsible for ensuring the successful and timely installation of equipment as well as some work with troubleshooting and repair of equipment for both HME and the clients we serve. HME will train the right candidate.

Our ideal candidate is professional and committed to upholding the highest standards in customer service. We are looking for a candidate who has a history of success and wants to work for a growth-oriented company providing outstanding rehab technical service. Hours for this role are full-time Monday to Friday 8:30 am to 5:00 pm. HME offers a competitive wage along with a full benefits package inclusive of extended medical benefits. 

Key Responsibilities
This role is responsible for: 
  • Setting up and installing HME equipment such as wheelchairs, hospital beds, lifts, and pediatric equipment such as strollers and standers. Moderate lifting required.
  • Lifting weight of up to 100lb is required in some areas.
  • Operation of HME’s service fleet vehicles in a safe and courteous manner, as needed.
  • Assisting in general warehouse duties such as organizing, stacking inventory, moving equipment, and some general stock picking as needed.
  • Setting up and inspecting equipment in a manner that ensures the overall cleanliness, safety, and quality of the equipment we are providing.
  • Communicating with clients and their families over the phone when required to assist in troubleshooting equipment.
  • Adhering to HME’s safety procedures to ensure a safe work environment.
  • Constantly working to improve product and technical knowledge and continuously developing troubleshooting and repair skills.
  • Working well with other technicians to repair more complex medical equipment issues.

Required Skills:
  • Strong communication skills in fluent English (both verbal and written).
  • Computer skills - must be comfortable with MS Office Suite.
  • Moderate lifting capabilities.
  • Ability to learn and work independently as well as within a team.
  • Valid BC driver’s license.

What can you expect from us? 
At HME you can expect to become part of a growing team of collaborative, progressive, and friendly individuals. We believe that our greatest assets are our employees. We provide:
  • Competitive salary: we know how important it is for you to feel valued and paid well as a result. HME offers competitive wages and bonuses for applicable positions.
  • Employer-paid dental and extended medical benefits as well as a company profit-sharing plan.
  • Employer matching RRSP plan: we know how important your future is, we are here to contribute and help.
  • Vacation: HME offers two weeks of paid vacation and paid statutory holidays including Boxing Day.
  • Training and development: we want to help you achieve your career goals. HME offers on-the-job training, online seminars, coaching, and opportunities for advancement.
  • Team Events: We celebrate our team by going out for fun events! Events like golfing, boat cruises, ATV tours, and team dinners.

HME is an equal opportunity employer. This position is a rewarding career with an opportunity for advancement within our growing company. Please forward your resume and cover letter to the email address above if you feel you possess the required skills and attributes.

Please note only candidates chosen for an interview will be contacted.
About HME Mobility & Accessibility

HME began as a local medical equipment rental company, and during the past 25 years have grown to become one of the largest independent dealers of Mobility and Home Medical Equipment in the Lower Mainland.